Hotel Reservationist - Work From Home Remote Job
Jan 12th, 2025 2:25 am Tourism & Restaurants Atlanta 10 views Reference: 163Job Details
Work From Home Jobs: Hotel Reservationist
Job Title: Hotel Reservationist - Work From Home
Location: Remote (Work from Home)
Company: Elevation Consulting Group
About Us
Elevation Consulting Group is a leading travel agency dedicated to creating exceptional travel experiences for clients worldwide. Our team of travel professionals delivers personalized service, expert guidance, and unparalleled support, helping clients explore the world with ease and confidence.
Key Responsibilities
Data Entry
- Accurately input and maintain client data, booking details, and travel information in our systems.
- Regularly update and verify data for accuracy and completeness.
- Generate and manage detailed reports on bookings, customer interactions, and travel statistics.
Travel Booking
- Assist clients in planning and booking complete travel itineraries, including flights, accommodations, car rentals, and activities.
- Provide expert advice on destinations, travel packages, and available services.
- Ensure all bookings are accurate and aligned with client preferences.
- Address travel-related inquiries and promptly resolve any issues to guarantee a seamless experience.
Customer Service
- Deliver exceptional customer service through phone, email, and chat, addressing client needs with professionalism and empathy.
- Assist clients with changes, cancellations, and modifications to their travel plans.
- Follow up with clients post-travel to ensure satisfaction and gather feedback.
Scheduling Duties
- Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members.
- Maintain organized schedules, ensuring timely execution of travel plans.
- Prepare and manage itineraries, confirmations, and travel documents for a hassle-free client experience.
Qualifications
- Proven experience as a travel agent or in a customer service role within the travel industry.
- Strong understanding of travel booking systems and processes.
- Exceptional written and verbal communication skills with a customer-first approach.
- Proficiency in CRM software, travel booking platforms, and other relevant tools.
- Excellent organizational skills and the ability to manage multiple tasks effectively.
- High attention to detail and accuracy in handling bookings and schedules.
- Self-motivated, accountable, and capable of working independently in a remote environment.
- Flexibility to adapt to changing priorities and manage unexpected issues professionally.
What We Offer
Competitive Salary and Incentives
- Attractive base salary with performance-based bonuses.
Flexible Remote Work
- Set your schedule and enjoy a better work-life balance.
Career Growth and Development
- Access ongoing training and opportunities to advance your career in the travel industry.
Exclusive Travel Perks
- Enjoy discounted travel bookings and perks for you and your family.
Comprehensive Benefits
- Health Insurance: Inclusive of dental and vision coverage.
- Retirement Plan: 401(k) with company match for your future financial security.
- Paid Time Off: Generous vacation and sick leave policies.
- Employee Assistance Program: Resources for personal and professional growth.
Work-From-Home Support
- Tech and Equipment Stipend: Reimbursement for your home office setup.
- Collaborative Environment: Participate in virtual team-building events and activities.
Why This Opportunity Stands Out
This isn’t just a job—it’s one of the best work from home jobs available. Join Elevation Consulting Group and enjoy the flexibility of remote work while building a rewarding career in the travel industry.
Apply Today
Take the first step toward an exciting work-from-home opportunity! Apply now to become a Hotel Reservationist with Elevation Consulting Group and start making a difference in clients' travel experiences from the comfort of your home.